The staff here is friendly and accommodating, and the location is quiet, making it easy to access from the airport just 15 km away.

We stayed for city trip and would stay here again. The location was quiet, next to a good bus connection as well as city center and marine of Burgas and easily accessible...

The staff here are excellent and they managed the on-site parking really well.

This modern room features a private bathroom, balcony, and smoke detectors ' safety.

Conveniently located near Burgas Sea Garden and Sozopol, this newer hotel offers ample parking and clean, comfortable rooms. The staff were helpful, allowing an early check-in and accommodating late-night arrivals. Great value for the price, with functional air conditioning and a spacious bathroom. a pleasant experience.

The hotel is in a great location and has parking available on-site.

The location here is fantastic with convenient onsite parking available.

the rooms were spacious and spotlessly clean, and the beds were very comfortable. I appreciated the small details, such as having a trash can, plenty of towels, and toiletries provided. the hotel also offered free parking, which was convenient for travelers like myself. the staff was friendly and helpful, especially the lady who checked us in. She spoke English well and made us feel welcome. it was a pleasant stay, especially for a quick stopover during a long journey. cons: Everything was spot on 👌.

This venue offers a peaceful location close to the city center with good bus connections, making it convenient for traveling around.

The hotel offered clean and comfortable rooms, which were ready for check-in when we arrived. the staff were accommodating and allowed us to check-in early. the parking across the street provided ample space for our car. the location of the hotel was easily accessible from the main road and had convenient access to public transportation.

The noise level in our room. Being situated on the first floor, we could hear people talking at the reception and other guests passing by.

Stayed here for one night while passing through. Helpful reception staff, clean, modern and well-equipped hotel. Free parking was a big plus in a difficult area. Spacious and clean room with comfortable beds and all necessary amenities. Great value for money, would definitely return if in the area again.

Can recommend this hotel.

I stayed at Family Hotel Novel City for a few nights for a great price and was impressed with the room. It was spacious, had a perfect bathroom, and a functioning air conditioning that was a lifesaver in the sunny weather. The lady who checked us in was wonderful, spoke English well, and was very kind and smiling. The location, while not ideal, was saved by the short distance to the bus stop, making it easy to reach the city center. The room had modern amenities, a walk-in shower, and large beds. The staff were nice and friendly, and it was a convenient location for driving to Turkey.

I do recommend this hotel.

I recently stayed at Family Hotel Novel City for a few nights during my vacation. The check-in experience was excellent, thanks to a friendly and English-speaking staff member. The room was spacious and comfortable, with fast internet and a perfectly functioning air conditioning system. The cleanliness of the room was impressive, and I loved the unique touch of the towel swans that were made during the towel change. The hotel's location, although not ideal, was made convenient by its proximity to a bus stop with frequent service to the center of the city. an enjoyable stay with great value.

I do recommend this hotel.

Free parking available, a big plus in this city. Clean and spacious rooms with comfortable beds. Helpful and friendly staff at check-in. Good location near a bus stop for easy access to the city center. Great value for money.

The staff at the hotel were friendly and helpful, especially the lady who checked us in. the room was pleasant with amenities like air conditioning and fast internet. the short distance to the bus stop was a saving grace, as buses ran frequently and made it easy to reach the center of Burgas.

Felt welcome, no complaints.